Ongoing Design Support

A senior designer in the U.S. often commands a salary exceeding $100,000 annually, plus benefits. However, with traditional hiring, projects may not always have a steady flow, potentially leading to underutilized talent and unnecessary costs on your end. Our flexible monthly retainer models change that. You only pay for what you need, and you can easily pause and restart your service based on your design workload. This ensures you maximize efficiency and optimize your budget, avoiding the drawbacks of underutilized, high-salaried employees.

You’re welcome to submit as many design requests as you need! However, we process projects one, two, or four at a time (depending on the retainer plan you select). This ensures our team focuses on delivering exceptional results for each request, preventing overload and maintaining top-notch quality.

Our graphic design retainers offer a diverse range of visual content creation, including logos, brochures, social media graphics, presentations, and more. To ensure efficient project delivery and maintain our focus, we currently exclude projects with specialized requirements like CAD drawings, copywriting, multimedia, animations, accessible websites, books, and large reports. For larger projects like annual reports, we offer flexible solutions tailored to your specific needs. Schedule a Zoom call to discuss your vision and explore how we can help you achieve it efficiently.

Typically, your design request will be completed within 2-3 business days, depending on your retainer plan. However, if your request is particularly complex, we may require additional time to ensure it meets our high-quality standards.

From green design pioneers to accessibility champions, Design Positive has empowered positive change since 2007. We’re headquartered in Austin, Texas and are made up of six senior creatives that thrive on creating impactful visuals and clear communication, helping nonprofits and purpose-driven brands overcome business challenges in order to reach their full potential. See how we elevate others in our testimonials, and join us in making a difference.

Our design team of three seasoned professionals brings more than 70 years of combined expertise. We work collaboratively behind the scenes ensuring your work is thoroughly reviewed and ready for your approval — delivered seamlessly through your dedicated Trello workspace.

We rely on industry standard tools like InDesign, Illustrator, Photoshop, and Sketch. These powerhouses ensure efficient collaboration and guarantee high-quality results.

Get your design requests started in Trello! After you’ve selected your retainer plan and filled out our intake form, we’ll send you and your team members access to your own Trello workspace, so you can start submitting design requests right away. You can share Google Docs, PDFs, links, images, or even record a Loom video for visual explanations. As long as it’s accessible through Trello, we’re good.

No worries! Pause your retainer plan after your project is completed, then reactivate whenever your next design project is needed.

Our plans are flexible! Short on design projects this month? No worries! Simply pause your retainer plan and your account is put on hold, without any further charges. Our billing cycles are based on 30 days. Here’s how it works: Say you sign up and use our service for 20 days. If you then pause, you’ll have access for the remaining 10 days, ready to use whenever you have a design need later.

No worries. Our team will tirelessly collaborate with you until you’re 100% satisfied.

At Design Positive, we pour our hearts and expertise into every project, ensuring you’ll love the final product. While we don’t offer refunds due to this dedicated approach, we do provide unlimited revisions until you’re completely satisfied. Plus, enjoy the flexibility to pause your retainer plan at any time and pick it up again within a year. We’re not just a design service, we’re invested partners in your success.

While we specialize in creating custom-built WordPress websites designed to meet WCAG 2.1 AA accessibility standards, this service is not available within our retainer plans. The intricacies and ongoing commitment required for accessible website design and development necessitate a project-based approach. Our website projects start at $60,000 and we do offer a free consultation to discuss your website needs.

Our retainer plans prioritize efficiency by using Trello, a shared workspace where your team and ours track progress, updates, and tasks in real time. This transparency eliminates unnecessary meetings, fostering clear direction and consistent updates in an asynchronous environment. Crucial discussions? We’re always a Zoom call away. Let’s focus on what matters most, and let Trello empower your project to flourish quickly.

Design Positive doesn’t currently offer website design and development within our retainer plans. However, for websites we’ve personally built and designed, we’re happy to discuss ongoing maintenance and updates. If you have an existing WordPress website seeking a design and brand refresh from Design Positive, we require access for a comprehensive review. This assessment of capabilities, structure, and compatibility with our workflow ensures a seamless collaboration and successful outcome.

Evolving threats demand robust security for your online presence. While Design Positive doesn’t offer dedicated hosting, we partner with trusted WordPress hosting specialists who prioritize prompt response times, best-in-class security practices, and unmatched WordPress expertise. This allows us to focus on crafting exceptional design solutions, while you enjoy peace of mind knowing your website thrives in safe, capable hands.

For more than a decade, Design Positive has championed web accessibility, navigating its evolving landscape. We partner with a world-class accessibility auditing company to ensure your website receives a rigorous, third-party evaluation (which includes a blind auditor). Following the audit, our team takes the lead in remediating identified issues, ensuring your site adheres to accessibility standards. This collaborative approach is transparently communicated on your accessibility statement page, demonstrating your commitment to inclusion, helping mitigate legal risks, strengthening your brand image, enhancing SEO, and ultimately fostering a positive user experience for everyone.